Refund Policy

At Navaromart, operated by Navaro LLC, customer satisfaction is important to us. We want you to feel confident when shopping for handbags with us. Please review our return and refund policy below to understand your options if you are not completely satisfied with your purchase.

1. Returns

We offer a 30-day return window, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your handbag must be in the same condition in which you received it, unworn or unused, with all original tags attached, and in its original packaging. You must also provide a receipt, order confirmation, or other proof of purchase.

To start a return, please contact us at support@navaromart.store with your order number and the reason for your return.

Please do not send any items back before receiving return approval and instructions from our support team.

2. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your handbag arrives damaged, defective, or different from the item you ordered, contact us as soon as possible at support@navaromart.store.

Please include your order number and clear photographs of the issue so we can assess the situation and help resolve it.

3. Non-Returnable Items

Certain items may not be eligible for return, including:

• Gift cards.

• Items marked as final sale, where applicable.

• Personalized or custom-made handbags, where applicable.

• Items that have been used or damaged after delivery, or returned without their original tags and packaging, unless applicable consumer protection laws provide otherwise.

If you are unsure whether your purchase qualifies for a return, please contact our support team before sending it back.

Nothing in this policy limits any consumer rights that cannot legally be excluded.

4. Exchanges

If you wish to exchange your handbag for a different style, color, or product, please contact our support team to confirm availability and eligibility.

If an exchange is unavailable, you may request to return the original item in accordance with our return policy and place a new order once your return has been approved.

5. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. The time it takes for the refund to appear in your account may depend on your bank or payment provider.

If you have not received your refund within 15 business days after approval, please contact us at support@navaromart.store.

Any applicable return shipping costs will be communicated when your return request is reviewed. Refunds will be handled in accordance with applicable consumer protection laws.

6. Return Shipping

Please contact our support team before returning any item. We will provide the appropriate return instructions and confirm the return shipping arrangements.

Do not send returned items to an address without first receiving confirmation from Navaromart.

Responsibility for return shipping costs will be explained during the return approval process, subject to applicable law.

7. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible at support@navaromart.store.

We cannot guarantee cancellation once an order has been processed or shipped. If your order has already been dispatched, our return policy and applicable consumer protection laws will apply.

8. Contact Us

If you have any questions about our Refund Policy, returns, exchanges, or refunds, please contact us using the details below.

Company Name: Navaro LLC
Business Name: Navaromart
Email: support@navaromart.store
Phone: +1 (325) 776-8344
Business Address: 106 Creek Side Ct, Kennedale, Texas 76060, United States

Thank you for shopping with Navaromart. We appreciate your trust in our business and look forward to serving you.